APRINO, Rahdian; SABRI, Sabri. Analysis of The Effect of Service Quality on Public Satisfaction Using the Servqual Approach. Indo Green Journal , [S. l.], v. 4, n. 4, p. 210 – 228, 2026. DOI: 10.31004/green.v4i4.952. Disponível em: https://idngreen.com/index.php/green/article/view/952. Acesso em: 19 oct. 2026.